Privacy notice

Website visits

Cloudflare hosts this website and processes connection information such as your IP address and requested URL to deliver pages and protect the service. Fonts, illustrations and downloads are served with the site. We do not run advertising trackers.

Analytics

We use Google Analytics to measure visits, pages read and resource use. It lets Google set analytics cookies and process visit and device information. Advertising features and Google signals are turned off.

We also use Microsoft Clarity to see how pages are used, through heatmaps and session replays of scrolling, clicks and page movement. It lets Microsoft set analytics cookies and process visit and device information. Clarity hides what you type into forms, and we hide the contact form completely. We don’t allow Clarity to use advertising storage.

You can turn analytics off at any time with the button below; this site then stops loading Google Analytics and Microsoft Clarity in this browser and removes their cookies. You can return to this control using the Privacy link at the bottom of every page. Your choice is stored in this browser for up to 180 days.

We do not deliberately send names, email addresses, enquiry text or calculator inputs to Google Analytics or Clarity. Google Analytics page tracking omits URL query strings and fragments, and automatic form and outbound-link tracking are disabled. Turning analytics off stops future collection in this browser; it does not remove information already processed by Google or Microsoft. You may also clear your browser’s cookies and site data.

Newsletter

If you sign up for the Friday briefing, we collect your email address and record that you asked to receive it. Your address is stored with Resend, the email service we use to send the newsletter, which may store data outside Australia. We use it only to send the briefing and related service messages, never sell it, and every email includes an unsubscribe link. You can also ask us to delete your details through our contact page.

Quiz and reader poll

The weekly quiz runs in your browser, which remembers your scores so it can show your streak. Your answers aren’t sent to us. Unless you’ve turned analytics off, we count how many people finish the quiz and vote in the poll. When you vote in the reader poll, we record your answer with a one-way code made from the poll, your IP address and your browser type. The code lets us count one vote per reader without storing your IP address, and it can’t be turned back into those details. Your browser also remembers how you voted so it can show you the results. Poll results are only published as totals.

Enquiries

The contact form prepares a draft in your browser. It does not submit or save your details to this website. “Open email draft” passes those details to your email application; you decide whether to send.

If you email us, we use your contact details and message to respond and manage the conversation. We retain correspondence while needed for the enquiry, related business records or legal obligations. Please leave passwords and unnecessary customer or sensitive information out of your message. Contact us to ask about access, correction or deletion of information you have provided.

Tools and downloads

The enquiry calculator runs in your browser. Its inputs are not sent to us or saved by the site. Downloaded templates are yours to store; protect any personal information you add to your working copy.

Service providers

Cloudflare, Google and Microsoft may process information outside Australia. Their policies explain their processing and retention: Cloudflare privacy policy, Google privacy policy and Microsoft privacy statement. We do not sell enquiry details or add enquirers to a mailing list through this form.